Terms and Conditions
These Terms and Conditions ("Agreement") govern your use of Croydon Bingo (the "Platform"). By using the Platform, you agree to be bound by these terms. If you do not agree with any provision of this Agreement, please do not use the Platform.
Acceptance of the Terms
By creating an account or making use of the Platform in any way, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. These Terms may change from time to time at our discretion, and it is your responsibility to check for updates.
Eligibility Requirements
You must be at least 18 years old or meet the minimum age required in your jurisdiction to use the Platform.
We reserve the right to request proof of age at any time.
You may not register or create an account on behalf of someone else, including minors.
Geographic Restrictions
The Platform is available only to residents of jurisdictions where such activities are permitted by law. We reserve the right to restrict access from certain countries and territories due to regulatory requirements or technical limitations.
Account Registration Rules
To use the Platform, you must register an account with valid information.
You may not create multiple accounts using different names, email addresses, or other identifying details.
We reserve the right to suspend or terminate any account that breaches these Terms.
Identity Verification and KYC
To support compliance with applicable anti-money laundering (AML) requirements, we may request identity verification from players when required. Failure to provide the requested documentation may result in account restrictions or delayed withdrawal processing.
Account Accuracy Obligations
You are responsible for maintaining the accuracy of your account details and ensuring that any updates reflect your most recent information.
Account Security Responsibilities
You must ensure the security of your login credentials.
Do not share or disclose your username, password, or other sensitive data with anyone.
You are responsible for taking reasonable precautions to prevent unauthorized access to your account.
Login Credentials and Password Protection
Your login credentials are unique identifiers that grant you access to your account on the Platform.
Ensure that all information required to log in remains confidential.
Restricted Behaviour and Prohibited Activities
We may restrict or prohibit certain activities, including but not limited to:
Any form of cheating, hacking, or tampering with software, games, or system operations.
Placing bets from jurisdictions where such activities are prohibited by law.
Breaching security measures in place on the Platform.
Bonus and Promotion Rules
Bonus offers may have specific rules governing their use, and applicable restrictions must be followed.
We reserve the right to modify or revoke bonus offers in accordance with the applicable bonus terms.
Wagering and Gameplay Conditions
Wagers must be placed in accordance with the applicable game and platform rules.
We will not accept stakes from players who are prohibited by law in their jurisdiction from gambling online.
Bonus Abuse Prevention
We reserve the right to freeze or remove bonus credits where we identify patterns of abuse, including the creation of multiple accounts for promotional purposes.
Deposits and Withdrawals
The Platform may support various payment methods.
Deposits are generally processed promptly, although processing times may depend on the payment provider or technical circumstances.
Withdrawal requests are processed within the applicable timeframe, which may vary depending on the payment method used.
Verification Before Withdrawals
We may require identity verification and supporting documentation before processing certain withdrawal requests. Failure to provide the necessary documentation may result in a delay in processing the affected withdrawal.
Processing and Review Procedures
Transactions may be reviewed using automated security systems and, where necessary, may receive additional checks by authorized support or compliance personnel.
Responsible Gambling Expectations
We encourage all players to use available responsible gaming tools, including session reminders, reality checks, time-out periods, and self-exclusion.
It is your responsibility to maintain control when accessing and using the games available on the Platform.
Self-Exclusion and Account Restrictions
You may voluntarily exclude yourself from the Platform for a specified period or indefinitely through the available responsible gambling and account-support procedures.
Game Fairness and RNG Systems
Casino-style games may use Random Number Generator (RNG) technology to determine game outcomes.
Where applicable, gaming software may be subject to independent testing and review to support fairness and system integrity.
Technical Interruptions or Voided Gameplay
In exceptional circumstances where we are unable to provide gaming services due to unforeseen events beyond our reasonable control, technical issues may interrupt gameplay or affect wagers. Any affected transactions will be reviewed in accordance with applicable procedures.
Suspension or Closure of Accounts
We reserve the right to suspend or close any account that violates these Terms and Conditions or applicable laws and regulations.
Intellectual Property and Platform Ownership
Trademarks, service marks, logos, copyrights, patents, trade secrets, and other intellectual property rights associated with the Platform are protected by applicable laws.
Content included on the Platform, including text, graphics, software, and sound, is protected by copyright or other applicable intellectual property rights.
Limitation of Liability
To the fullest extent permitted by applicable law, we exclude liability for direct, indirect, incidental, or consequential damages arising from your use of the Platform.
Modification of Terms
We reserve the right to modify these Terms and Conditions at any time. Updated terms become effective when published or otherwise communicated. Your continued use of the Platform after changes are made constitutes acceptance of the updated Terms.
Contact or Support Guidance
For information regarding account registration, login problems, bonus terms, withdrawal requirements, or other platform-related matters, please contact our support team through the available communication channels.
By using the Platform after reviewing this Agreement, you acknowledge your understanding of and agreement with these Terms.
